What % of New Business Should Come From Clients and Referrals?

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According to a Harvard Business Review blog, 50 % of your new business, EVERY YEAR, should come from clients and referrals.  We approach client retention by turning them into important advocates and spokespeople for your firms.

There are 3 Rules of Client Retention,

  1.  Communicate
  2.  Communicate
  3.  Communicate.

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