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Do You Really Know Your Client? II.

Written by Allan Colman on . Posted in Attorney Marketing, Business Development, Client Retention, Marketing for Law Firms.

Continuing our series on making sure you know your client,

5. What have you done recently to build the relationship?

6. Have you asked ahead of time who else will be attending the meeting?

7. Do you offer periodic review meetings re:

*. Budgets?

* Billing?

* Engagement process?

* Reporting format and frequency?

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